Terms of Service

These terms are the agreement between you (the business or person using eKhata) and eKhata, based in Johar Town, Lahore. By using our website or the app you agree to them and to our Privacy Policy. If you use eKhata for a business, you confirm that you have authority to accept these terms for it. You must be at least 18.

eKhata is software for keeping a shop's records: a parties ledger, cash book, bills, stock, expenses, outsourcing, staff payroll and reports. It is a record-keeping tool. The reports are worked out from the entries you make, and they are not accounting, tax or legal advice. You remain responsible for your own books, taxes and filings, and you may wish to check them with an accountant.

We may improve, change or remove features over time.

Our team creates your account and gives you a login. You must change the temporary password the first time you log in. You are responsible for keeping your login secret and for everything done with it, including by staff you give logins to. Tell us at once if you think someone else has used your account.

Give staff their own logins with only the permissions they need.

We offer a 7-day free trial. A trial is set up by our team on request; it is not started by automated sign-up. After the trial you can continue on one of our plans. The plans and prices are the ones shown on our pricing page, and every plan includes every feature. We do not charge per user or per transaction.

We may change prices for future periods. If we do, we will tell you before the change reaches you. Payment arrangements are agreed with our team. If a subscription is not renewed, we may limit or suspend access to the app.

The records you enter are yours. You give us permission to store and process them in order to provide the service to you. You are responsible for the accuracy of what you enter, for having the right to record information about your customers, suppliers and staff, and for using the app lawfully.

We make backups, but you should also export your important records from time to time, for example to Excel or PDF, and keep your own copy.

You agree not to:

• use eKhata for anything unlawful, or to record information you have no right to record
• try to get into other businesses' records or to break or overload the service
• copy, resell or build a competing product from the software
• share your login so that people outside your business can use it
• upload files that are harmful or that you have no right to use

We work to keep eKhata available, but we cannot promise it will always be uninterrupted or free of errors. The app needs an internet connection to save your entries. We may need to pause it for maintenance, and things outside our control, such as your internet connection or other companies' services, can affect it.

eKhata links to or works with other services, such as WhatsApp for sharing statements. They are run by other companies under their own terms, and we are not responsible for them.

The eKhata software, name, logo and website content belong to us. While you have an active account, we give you a limited right to use the app for your own business. This does not give you ownership of the software. Your records stay yours.

You may stop using eKhata at any time. We may suspend or end your access if you break these terms, if a subscription is not renewed, or if we need to protect the service or other users. Where it is reasonable we will tell you first.

After your account ends, ask us if you want a copy of your records. How we handle the data afterwards is set out in our Privacy Policy.

We provide eKhata with reasonable care and skill, but we provide it as it is. To the extent the law allows, we are not liable for indirect or consequential losses, such as lost profit, lost business or lost data that could have been avoided by keeping your own exports, and our total liability to you for any claim is limited to the fees you paid for the plan period in which the claim arose.

Nothing in these terms limits any liability that cannot be limited by law.

These terms are governed by the laws of Pakistan, and the courts at Lahore have jurisdiction, unless the law says otherwise. We may update these terms as the service changes. When we make an important change we will tell you in the app or by message, and the date at the top will change. If you keep using eKhata after a change, you accept the updated terms.

Contact: [email protected], WhatsApp or phone 0307 6368099, Johar Town, Lahore, Pakistan.